Careful research will help arm you with the knowledge necessary to make an informed decision on hiring the right moving company for you and your family. Regardless of whether you’re a first-time mover or have worked with a moving company before, following the best practices highlighted below will help you identify the questions to ask a moving company before you begin relocating to your next home. These tips will make moving day more efficient, while saving time and money along the way.
Research the online reputations of local moving companies.
What kind of reputation does the moving company that you are looking at have?
This is an important question to ask when determining how to select a moving company. Conduct online searches for reviews, testimonials or consumer complaints about the moving companies you are considering. Another good tip for choosing a moving company that is reputable is to check your local Better Business Bureau for online consumer feedback. You can visit them online at www.bbb.com (link is external).
Ask prospective moving companies if they have a license.
There are a series of questions to ask a moving company, but checking for their license is the best place to start. By law, all professional moving companies are required to be licensed by local, state, or federal regulation. Being a licensed moving company means that the company has met the requirements for operating a moving company. Ask the moving company for their Department of Transportation (DOT) license number and then search the DOT website to check if they are a licensed interstate moving company. Always remember to check the license before hiring a moving company.
Are the estimates you receive binding?
After asking about their license, finding out whether or not the moving quotes offered by the company you are interested in hiring are binding is critically important. One of the top concerns is the estimated cost for moving your belongings. Know whether your estimate is binding or non-binding. A binding estimate is a written agreement made in advance with the moving company. It means that the moving quotes will be the total amount that you will have to pay—even if the shipment weighs more or less than the estimated amount. Whether or not the company provides moving and packing supplies or if you need to provide your own is also worth asking before signing a contract.
Identify moving insurance options available.
What type of moving insurance is offered by the moving company you are talking with? And at what cost? Damage to your belongings is not likely, but it can happen and you need to know how your items can be protected. All moving companies are required by law to assume liability for the value of the goods they carry. There are two different types of liability insurance coverage that moving companies can offer: Full Value Protection and Alternative Level of Liability.
Ask to provide a list of references.
The last step in how to select a moving company choosing the right moving company for your move is to ask for a list of references. Do not be afraid to call these customers and ask them questions about the moving company. It’s better to be safe than sorry. This would be the final step in confirming a decision you believe you already made. It would be incredibly inefficient to begin calling references on multiple moving companies. But once you have narrowed your choices down to one, a couple calls to former customers could help reinforce a positive feeling about the decision you made before officially hiring a moving company.
Crews Storage has a variety of storage unit sizes that will help solve any personal or business storage needs. Our storage solutions will also help with the moving process by providing storage for items that may not fit into your new home. Stop in and let our storage professionals assist you in renting the best storage unit for your storage needs.